Customer Service

If you need assistance with making a payment, need to know your account balance, or need to submit a request to your board, please login to your association's portal. The instructions were included in the welcome letter or welcome email that was sent.

If you need help with another issue, or did not receive your welcome notice, please submit a ticket by emailing help@numerushoa.com or use the form below. Please be sure to include your name, contact information, the name of your association, and the property address for the fastest response.

If you are a real estate agent, prospective buyer, title company, attorney, or lender, and need information on the community, including resale certificates or estoppels, please email closings@numerushoa.com.

If you still need assistance, or you are unsure, please call toll-free at 866-NUMERUS (866-686-3787).

Submit a Ticket

This form is only to be used for our existing clients. Most questions can be answered by logging into your portal including account balance, payment history, accessing documents, and making a payment. If you still need assistance, please use the form below to submit a support ticket.